FunderMax Ordering Information, Terms and Conditions of Sale

Lead Times

Normal lead times for FunderMax® products are approximately 8 weeks from date of order. This time frame includes time in transit. Note that circumstances beyond our control may delay shipment. These delays include, but are not limited to: weather, delays in shipping ports due to customs backlogs, strikes, etc.

FunderMax® Material Order Information Form

FunderMax® requires a "Material Order Information" or "MOI" form be completely filled out and submitted with every order.

Download the FunderMax Material Order Information form here.

At the time of your order, we will send a copy of the MOI to the email supplied when you placed the order. The questionnaire must be returned to us within five (5) business days of order placement. We will not enter your order for production until we have received your completed questionnaire.

The purpose of this is to verify that the end use of the panels will be in compliance with all applicable tests, codes and design standards and for determining whether a warranty can be issued.

Note that not all questions on this form may apply to your particular application. If you have questions about filling out this form, please contact us at 770-405-1060 or at info@rapidmaterials.com.

Failure to complete the MOI form will delay processing of your order, and may result in the automatic cancellation of your order. This requirement cannot be waived. In the event the order is cancelled due to your failure to complete the questionnaire, we will refund your purchase amount per the following terms:

a) If paid by credit card, your refund will be processed within 30 days, however a 5% credit card transaction fee will be deducted from the refund to cover the costs associated with processing your credit card.

b) If you paid by check, money order or wire transfer, your refund check will be mailed within 30 days of cancellation.

Cancellation of Order

Orders for FunderMax® products must be cancelled in writing within seven (7) business days of placement of order. Once the order has been confirmed for production, the order may not be cancelled for any reason and no refund will be given.

Installation Requirements

Notice: Please be aware that the FunderMax® materials may be used in many interior and exterior applications, however, and FunderMax® materials used on exterior elevations that exceed 40' above ground level must be installed in compliance with IBC (International Building Code) requirements as part of an NFPA 285 complaint system. If your installation will be installed above 40', please contact us for further information prior to placing your order at 770-405-1060 or at tech@rapidmaterials.com.

General Installation Information:

Notice of Acceptance

By placing your order for FunderMax® you are certifying your acceptance of Trespa's installation guidelines and certify that your installation of FunderMax® is in compliance with all applicable buildings codes, design standards and regulations. You further agree to all of the terms and conditions set forth on this page without exception.

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