Shipping

Office Closed / No Shipping

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving Day
  • Christmas Eve
  • Christmas Day

If the holiday falls on a Sunday, Monday is usually observed. If a holiday falls on a Saturday, Friday is usually observed.

Orders that are placed before 1:00 PM on the day before a holiday will be processed/shipped on the same day. Orders that are placed after 1:00 PM will be processed/shipped on the following business day.

Orders that are placed before 1 PM on December 23th, 2019 will be processed/shipped on the same day

No shipping between December 24th to December 25th, 2019

Shipping will resume on December 26th, 2019

Orders that are placed before 1 PM on December 30th, 2019 will be processed/shipped on the same day

No shipping between December 31st, 2019 to January 1st, 2020

Shipping will resume on January 2nd, 2020

The warehouse that stocks the following products will be closed from December 13th 2019 to January 5th 2020. Orders placed for these products during the holiday shut down will begin shipping on January 6th 2020.

  • All Freund Tools
  • All Rau Products
  • All Express Products
  • All Erdi Products
  • All AMG Products

Call us

(770) 405-1060

Email Us

info@rapidmaterials.com

Store Hours

M-F: 8am–5pm

Office Location

7948 Second Flags Dr
Austell, GA 30168

F.A.Q

DO I HAVE TO BE A CONTRACTOR TO ORDER FROM RM?

No, we sell to do-it-yourselfers every day!

HOW IT SHIPPING CALCULATED?

Shipping is automatically calculated using several different factors, including package weight, dimensions, delivery location, and shipping location. If you believe that your quoted shipping in incorrect, please contact us and we will calculate the lowest rate manually.

WHEN WILL MY ORDER SHIP? WHERE FROM?

We ship from many locations across the US depending on the product and proximity to you. There are several things that effect when your order ships. If it's a standard "stock" item (tools, fasteners, gutter products, etc, it will usually ship within 1-3 business days of your order. 

WHEN WILL I RECEIVE MY TRACKING NUMBER?

We can usually provide tracking numbers (you will be notified via the email you provided) within one business day of your order shipping. In some cases this may mean that your package may arrive before you receive the tracking number.

HOW MUCH DOES SHIPPING COST?

Shipping costs depend on your location and weight of the item(s). We utilize the netParcel shipping gateway to calculate shipping costs.

Sales Tax? Why am I being charged?

We are required to collect sales taxes for several states, including Georgia, Indiana and Washington due to the Supreme Court's South Dakota vs. Wayfair Decision.

When will my order ship?

There are several things that effect when your order ships. If it's a standard "stock" item (tools, fasteners, gutter products, etc, it will usually ship within 1-3 business days of your order.

Why should I create an account?

Creating an account will allow our system to store your purchase history, and shipping and billing information.

Report Damaged Item

Please contact our team by phone, email, or by using the form below.

Return a Package

Please contact our team by phone, email, or by using the form below.

Track A Package

Your tracking number will be sent to you via email once the package is shipped.

Contact RapidMaterials

We pride ourselves on providing expert advice based on decades of professional field experience. Whether it’s choosing the right tool for the job or calculating the correct material requirements, our experts are available to serve you.

Office Location

7948 Second Flags Dr
Austell, GA 30168
Open M-F 8am-5pm

 

Contact Us

info@rapidmaterials.com
(770) 405-1060

 

info@rapidmaterials.com

(770) 405 - 1060